If youre interviewing for a job at Burlington Stores, you can expect to be asked questions about your experience with customer service, your ability to handle difficult situations, and your knowledge of the companys products. Applicants may instantaneously confirm interview dates and take full control of their schedules. Burlington High School (Athletics, Theater, Extracurriculars, ONLY) 52 Institute Road Still, your time is valuable, and it's essential that a. Example:Recently, our team was responsible for restocking the stores shelves and keeping the store clean and organized. Request Staff. The company values teamwork and collaboration, so its likely that your interviewer will ask you this question to see if you understand the importance of working together with your coworkers. On one hand, I wanted to be fair to the customer and offer them a resolution that would satisfy their needs. I explained to them why we wouldnt give them their money back. Call or text 774-278-1357 to schedule an interview. "@type": "Question", I found this to be extremely helpful.. I dont work on Sundays as I prefer to rest, rejuvenate and prepare for the following week. This question is designed to help the interviewer understand your customer service skills and how you interact with others. I am a go-getter who enjoys challenges and can push myself to make sure that I achieve those set goals. They did not call me so I called the store myself. Schedule a demo. Over the years, your company has diversified to produce home and beauty accessories and pet supplies. Example:I am friendly and approachable and always strive to provide excellent customer service. Burlington Stores is a leading off-price apparel and home product retailer. I used a checklist to make sure I didnt miss any tasks, and I made sure to prioritize the most important tasks first. Candidates applying for Part Time Cashier had the quickest hiring process (on average 1 day), whereas Director roles had the slowest hiring process (on average 180 days). If something unexpected happens, I try my best to prioritize and get back on track as quickly as possible. 7. Because of my assumptions, I lost a loyal customer who felt ignored whenever they came to shop in our stores. Example: I would ask the customer how many items they have and then direct them to the shortest line. Ultimately, I think our team did a great job adapting to the situation and keeping things running smoothly. This article will give you an overview of the top Burlington interview questions and answers to prepare you for your interview. Explore Jobs. Answered January 18, 2023 Answer See 2 answers How long does the phone interview last for? If I feel confident that I can complete the task with some guidance or additional training, I would offer to learn and do it to the best of my ability. 2. Glassdoor users rated their interview experience at. , { The Burlington interview process can contain different stages. Search and apply for jobs at Burlington Stores. I asked them if they tried tying the laces differently, but they insisted the shoes were faulty. Finally, Burlington values dependability and reliability in employees, so be prepared to discuss your work ethic as well. After passing with a degree in marketing, I secured a job with a retailer in my hometown. Where do you see yourself five years from now? We met once a week to discuss progress on the project and make sure we were all on the same page. Overall, it was a challenging but rewarding experience that helped me grow as a leader and team member., Related: Leadership interview questions and answers. What would you do if there was a line at the register? What Mechanisms Have You Undertaken To Sharpen Your Skills In The Last Six Months? I have always been a loyal customer at Burlington Stores as I love the quality of goods and services they offer to their customers. I explained that I had a phone interview and the person that picked up said they aren't doing phone interviews at the moment? I called several stores within driving distance to see if they carried the item. Furthermore, Iprocessed transactions as quickly as possible and double-checked my work to minimize errors. Describe a time when you had to deal with a difficult coworker. My co-worker wanted to process the request in a way that I felt was not in the customers best interests, and I felt strongly that we should handle it differently. How Do You Handle A Change At Work That You Cannot Control? I would do my best to find a solution or an alternative that aligns with my values and the rules and regulations of the organization.. I also communicated with my coworkers and ensured we were all working together as a team to complete the job as efficiently as possible. The new appointments will be opened two weeks in advance. They want to know more about your approach to handling conflicts and challenges within a team and how you work with others to find solutions. To handle the situation, I made sure to stay calm and professional. Then I would move on to other seasonal clothing like sweaters and jackets. Your answer could, for example, highlight the types that Burlington Stores offers or any unique or notable features of their products. Other than that, I get motivated by my desire to meet deadlines and have ample time to review projects and make additional adjustments. Called the store like the email said to if I didn't hear from them. Example: I think its very important to be able to work well in a team environment. Parks Commission 1st Tuesday, 5:30 pm 645 Pine Street Staff: Joanne Putzier 864-0124. 60 questions about Interviews at Burlington Stores Just wondering what the interview is like and if there will be a drug test in 2023 Asked January 18, 2023 Phone interview, then the manger decides if they will hire you. How do you handle a customer who is upset or dissatisfied? Glassdoor users rated their interview experience at Burlington Stores as 63.8% positive with a difficulty rating score of 2.02 out of 5 (where 5 is the highest level of difficulty). If I still feel that the request is inappropriate or goes against my values, I would respectfully decline and explain my concerns to the person making the request. After inspecting the shoes myself, I realized there was nothing wrong with them. ", That way, you have full visibility into your communication with candidates and your teams' interview schedules. Burlington interview questions will also focus on your adaptability, which requires you to explain situations that have required you to adapt to a new role or change in the workplace. Ive been in situations where upset customers confronted me about return policies that I had no control over. Watch as The Burlington School score live games, with real-time play-by-play. In such instances, I have no problem extending at work, delegating some of my responsibilities to a colleague, or rescheduling the task if it isnt urgent. Routes 2 and 3: Brant/Guelph-Downtown. If possible, I would enroll in the extra training and take courses that position me in a better place for consideration should another opportunity arise. One of my greatest passions is learning new skills, which motivates me to stay relevant in this fast-changing industry. I used to struggle reaching out to clients who walked into our stores and assumed they didnt need assistance. By staying organized and managing my time effectively, I could complete my tasks under a tight deadline and contribute to the success of the sale event., Related: Time Management interview questions and answers. In such a situation, I calmly let the customers vent their frustrations and work with them to try and find an amicable solution. How Would You Handle A Situation Where Youve Completed Your Shift, But Your Replacement Hasnt Shown Up? "acceptedAnswer": { Example: I would start by stocking the most popular items first, such as coats, boots and scarves. 17. Suppose You Were Ready For Promotion But Failed To Get It Within An Extended Period. Example: I once had an upset customer who was returning a pair of shoes they had purchased from our store. At the home page go to the . As a storekeeper, I think myself successful when I promptly and accurately respond to orders making sure they reach the marketing department on time and precisely as requested. MUST: Be legally entitled to work in Canada. For more info, visit: burlingtonstores.jobs Although the customer was disappointed, they understood the companys position and acknowledged that the mistake was partly theirs as they hadnt stuck to the companys return policy. Related: Phone interview questions and answers. This question is a test of your organizational skills and ability to prioritize. Example:In my current position,I had to balance multiple tasks and projects simultaneously during a particularly busy period at the store. Demonstrate to the interviewer that you can handle difficult situations and communicate your concerns effectively. I will inquire from my supervisor whether they are aware of the situation and if they have made any alternate plans. Why Do You Prefer Working At Burlington And Not Another Retailer? In each role, Ive learned more about what makes a positive shopping experience and how to help customers find exactly what they need.. After extensive consultations and brainstorming sessions, I had no choice but to scale back. Even when you need to exchange emails with candidates to answer questions or settle on convenient times for interviews, your ATS will keep those emails organized in one place. In order to answer this question, you need to familiarize yourself with the products that Burlington Stores offers. First, I would wait some time to see if they would show up as they may have been running late due to unexpected issues. Furthermore, your answer should show that you are willing to take action to protect the interests of others and the company. ", Burlington interview details: 33 interview questions and 34 interview reviews posted anonymously by Burlington interview candidates. "@type": "Question", I had to call them multiple times for them to get my interview going. Example:One time, I worked as a sales associate at a fashion store, and we were extremely busy due to a big sale event that lasted a full day. Ultimately, the customer was extremely grateful and thanked me for going above and beyond to help them out. I stayed focused and prioritized my tasks. Though it was uncomfortable, I quickly made the switch and was happy with the new shift. Report a Problem Accessibility Statement Salary. Interviewers ask this question to assess if you can take on leadership responsibilities and handle challenges effectively. To save time, you can schedule an interview in advance and skip the line to speak with a hiring manager. If I am still unable to find the information, I would then ask my supervisor or a more experienced coworker for guidance or assistance. The most commonly used steps in their interview process are: Background Check Phone interview/screening On-site interview Group interview Problem-solving exercises" After addressing the issue, I would follow up with the customer to ensure that they are satisfied with the resolution and to see if there is anything else I can do to help., Example 2: I remember a time when a customer came into our store, extremely frustrated because they had been looking for a specific product for weeks, and we were out of stock. The firm I was working for was experiencing a financial crisis and had to undergo restructuring to minimize overhead expenses, and one way to do it was to downsize. The customer claimed that the item did not fit correctly, but we had a strict no-return policy for items that had been worn or altered. View our up-to-date print-friendly guides for each Burlington Transit route, including maps, stop locations and arrival times. Interviews are typically low-stress and last 15 minutes or less. - 8p.m. I also made sure to check in with him regularly to see how he was doing and to offer any assistance he needed. Employers ask this question to see if you have the academic skills needed for their position. To better adjust, I created a strategy with a new routine. Job. Burlington Works On An Off-Price Business Model. I also apologized for wasting her time which helped soften her demeanor. "@type": "Question", Careers in Retail, Merchandising, Distribution, and more. I read and learned a lot from them through their failures and how they overcame them. 3. Definition. I also communicated with my coworkers and ensured we were all on the same page about handling the increased traffic. Schedule: Full-time Job Posting: Jan 19, . You need first to figure out your legitimate reason, and sent an email or reach your interviewer by phone to rearrange the interview time or date. Finish Line Finish Line Macy's Store Associate - Burlington, Burlington, MA. In any case, I would be open to learning new skills and taking on new responsibilities, as long as it aligns with the goals and objectives of the organization.. Burlington Stores sources its products from a variety of vendors and brands and sells them at prices that are typically lower than those found at traditional department stores. "name": "What is important in a Burlington job interview? They want to know how you would react in a challenging situation and whether or not you have the necessary experience to handle it. Consider how Burlington Stores could help you achieve those goals. 12. 16. $14.25 - $14.25 per hour; Part-time; Burlington, MA 01803; . Interviewers want to hear an answer that describes the goal that you and a team were working on and how you and your teammates worked together to accomplish it. I really believe in the value of team work and I know Burlington values collaborative teamwork to help solve complex challenges together , so when I saw a position with your company open up I made sure to put an application in. (Edgewater, NJ) I applied online and was able to schedule a phone interview. This question is asked to understand how you approach customer complaints. However, the arrangement will work better if I am briefed in advance to help me prepare and organize myself. I did this for the next month, and it was only until a replacement arrived that I was able to go on leave. I believe that listening to and understanding customers needs is key to providing them with a positive experience. Action to protect the burlington interview schedule of others and the company work ethic as.., stop locations and arrival times locations and arrival times also made sure to stay relevant burlington interview schedule this industry! 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