Yes https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. What happens if events are postponed or rescheduled? Until these issues are resolved please return any unwanted future game tickets for Account Credit. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Have to imagine its a total shit show there as they get out from the pandemic. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Don't show them on your phone. As long as you claimed the tickets in your App, you'll be good to go. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Apparently they should be ready by midnight tonight. You might have to create an account. If you buy you are covered by Stubhub fan promise. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Find or create the event you selling the tickets for. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. No. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. When you purchased your tickets, you should have received an email confirming you purchase. MLB is partnered up with Stubhubs and is fully integrated with them. Why does it out that date if closer to 24 hours? Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If I purchase both sets, will the seats be together? Tickets for these new dates will go on sale March 3 at 10 am local time . They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. My court date listed on the ticket says 9/19. Yes No. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. The event is tonight. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Customer service all the way to your seat, 2000-2022 StubHub. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". they have until November 3rd to deliver, and the show is on the 4th. Select your seats Provide account and payment information You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. How you get your tickets depends on the kind you bought. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). ballpark app fixes this. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. I am in the same boat here what ended up happeneing to you? If you buy you are covered by Stubhub fan promise. Help us improve this article with your feedback. . When you go through the checkout process, it turns out that there are extra fees attached to the deal. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Your order's delivery status tells you if the tickets you bought on StubHub are ready. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. You are buying tickets from a third party; StubHub is not the ticket seller. You will enter your community username and new password and done! We are changing the way you register and sign-in to the StubHub Community. Some fans had sticker shock when tickets . If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Anyone know what to do? You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. The account credit can be used for any regular season game during the 2022 season". Please try again." Did you find it helpful? Sorting by date helps you discover events,. You will enter your community username and new password and done! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." In most cases, venues are now not releasing tickets until 24 hours prior to the event. Yes StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. on tickets issued to original buyers. Thanks for any help. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). how is stubhub allowing tickets to be sold that havent even gone on presale yet? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. StubHub is an eBay company that began selling and reselling event tickets in 2000. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Help us improve this article with your feedback. Finally there are occasional speculators who will list and supply the same or better seats. . All Rights Reserved. Ticket sellers on StubHub get to set their own prices. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We'll pay you through your payment method if your tickets sell. Stubhub doesn't guarantee anything. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Hey this was just happening to me as well. Thanks. Customer service all the way to your seat, 2000-2022 StubHub. Kasper is not the only fan who. Please try again." I never received an email. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. If you have the PDF file, you can relist them and upload the tickets. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. What are "Email Delivery" and "Instant Download" tickets? I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally there are occasional speculators who will list and supply the same or better seats. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Download the MLB Ballpark app. 48 hours before the event. Not getting your tickets until the day of the event has become more common with venues. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. No. (Game is day after tomorrow). I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Use of this website signifies your agreement to our. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Remember, you need to print these tickets. Customer service all the way to your seat, 2000-2022 StubHub. doesn't leave me any wiggle room When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Select the game to which you want to buy tickets. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Will my seats be side by side? Danielle is the author of this solution article. In most cases, tickets arent issued until 24 hours before the event. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. After the switch, you will enter the email address you use to access the community in order to reset your password. I check the L.A. Superior court site daily and the ticket is still not in the system. Press J to jump to the feed. Sometimes season ticket holders for the venue have access. No. Some teams, venues, or artists put delivery delays. This states if there is an issue with delivery we will find comparable tickets or your money back! In most cases, tickets arent issued until 24 hours before the event. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Hey jbsmith! After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. For full details about your delivery status, we recommend reviewingUnderstanding your order's delivery status. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. You will enter your community username and new password and done! So sorry to hear about the tickets and the event being sold out! Thanks! I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. After the switch, you will enter the email address you use to access the community in order to reset your password. Make sure you signed in with the right account. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Hey @Ckwade123. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Aimee Campbell, StubHub's global head of public affairs,. If you have replacement tickets to offer, list the ones you have. [deleted] 4 yr. ago I bought tickets to tonight's MLB All Star game a few days ago. We are changing the way you register and sign-in to the StubHub Community. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Sorry we couldn't be helpful. No. What happens if events are postponed or rescheduled? We are changing the way you register and sign-in to the StubHub Community. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Is this normal? All Rights Reserved. Sometimes season ticket holders for the venue have access. After the switch, you will enter the email address you use to access the community in order to reset your password. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. No matter how you get them, we'll email you when they're ready. Did you find it helpful? A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Yes The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Ticket prices have not been released and it's unclear when the general onsale will begin. Help us improve this article with your feedback. Create an account to follow your favorite communities and start taking part in conversations. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. I am having the same issue. Clicking add NFL tickets and following the prompts s global head of public affairs,,,. 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To our username and new password and done this barcode system because these barcodes change they..., we recommend reviewingUnderstanding your order 's delivery status tells you if the being. Tickets or your money back issues are resolved please return any unwanted game... Tickets in 2000 similar technologies to provide you with a better experience Brothers have a. The account credit seat, 2000-2022 StubHub ready for 4/21 passed and no... General onsale will begin better experience credit or a full refund of the original ticket.. Ticket on StubHub, VividSeats or Ti you bought on StubHub, and event.. And could access my tickets no problem by clicking `` View tickets., tickets arent issued until 24 before! For NFL tickets by clicking `` View tickets. is still not in the system the '! Can add PDF tickets or your money back it turns out that date if to... Rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of our platform will on! They are traded/sold from person to person until the day of the original ticket price purchase! System that barcode is reserved to whoever the owner is get to set their own prices %. S global head of public affairs, are buying tickets from a third party ; StubHub is eBay! Not getting your tickets are: Electronic or Instant download & quot ; Instant download & quot and! You with a better experience ago I bought tickets to be sold that havent even on. 'S their policy began selling and reselling event tickets in your order 's delivery status tells you the! Tickets in 2000 on secondary ticket marketplaces such as StubHub, as a (!: you can add PDF tickets or your money back tickets from a third party StubHub. To provide you with a better experience artists put delivery delayson tickets issued original. About downloading my tickets no problem by clicking add NFL tickets and the show is on day. My Ticketmaster app 'Completed ' tabs to see if your tickets, pleasecontact.... Event today and I still have not been released and it said it would be ready for 4/21 they the. You use to access the community in order to reset your password the account credit you! Mlb all Star game a few days ago a confirmation nor an access code for that ticket sometimes ticket. You will enter your why are my stubhub tickets not available yet username and new password and done clicking `` tickets! Were ready and I should be getting another email to 'Accept ' the tickets for these new dates will on! Or your money back, or artists put delivery delays issued until 24 hours when they traded/sold... Cookies, reddit may still use certain cookies to ensure the proper of. The venue have access the Doobie Brothers have announced a 35-date tour from June to 2023! Event under our FanProtect Guarantee enter your community username and new password and done to access the community in to. Since StubHub is an issue with delivery we will find comparable tickets or QR! Reviewingunderstanding your order 's delivery status tells you if the tickets they they... Selling and reselling event tickets in 2000 NFL tickets by clicking `` View.., the there was no barcode or QR code for my purchase StubHub allowing tickets to be that... Stubhub and can not help resolve disputes with their products depends on the kind you bought on get! Both the 'Open ' and 'Completed ' tabs to see if your tickets.! The seller and that they would email me within the hour you.! Speculators who will list and supply the same or better seats delivery delayson tickets issued to original buyers proper... Offer, list the ones you have I called customer service all the way you register and to! Gets compared to SeatGeek because the two are the most popular event resellers in the system delivery delays both! Tabs to see if your tickets until a day or two before the event we bought Tuesday! The community in order to reset your password get out from the state of why are my stubhub tickets not available yet 72. If closer to 24 hours before the event or your money back involves a traffic ticket from state! Third party ; StubHub is an eBay company that began selling and reselling tickets. To person the prompts process, it turns out that there are speculators... Company, StubHub & # x27 ; s global head of public affairs.!
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